 Visionary Support Knowledge Base
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Visionary Support Knowledge Base
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Visionary Support Knowledge Base
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Cannot Send E-Mail
Problem: You can receive mail, but cannot send any
mail. Perhaps it keeps asking you for a password over and over ("Please
enter your user name and password for the following...
February 17, 2006
Views: 6762
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Preventing Spyware Problems
A little bit of prevention can save you hours of nightmarish work trying to recover from a spyware disaster. Spyware can wreak total havoc on your computer on your computer! Please take the...
February 2, 2005
Views: 9109
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Computer is Slow or Numerous Windows Pop Up
Is your computer suffering from any of the following symptoms?
Your internet connection is
unusually slow. An objectionable website
takes over your browser.Lots of pop-up ads all...
April 20, 2004
Views: 5370
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If Your DSL Connection Goes Down
Please follow this procedure if your DSL connection goes down:
Physically unplug the power cord to your DSL router; e.g. Actiontec, Zoom. If you have any router, hub or firewall unplug the...
(No rating)
August 30, 2004
Views: 3847
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Howie Filter Slider
To adjust the Howie Filter "Slider" please refer the following instructions:1. Log into the site by visiting www.spam.vcn.com, and login with your e-mail address and password.2. Click...
March 13, 2007
Views: 1907
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Howie Filter Introduction
The Howie Filter is an adjustable Spam filter which is
highly customizable. If you are receiving spam message in your inbox please
adjust the Howie Filter to be more aggressive. To do this...
March 5, 2007
Views: 1592
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Categories
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Getting Started: Dial-Up (13)
Just signed up for a new Visionary account? This is how to set up your computer to dial into the internet.
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Broadband (62)
High Speed Internet connection via DSL or Wireless
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Dial-Up (37)
Using modems over standard telephone lines
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Email (103)
Sending or receiving Internet email
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Networking (15)
DNS, IP settings, Windows Networking, etc.
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Services (18)
Spam & Virus Filters, Howie Cruise web accelerator, Web page content filter, Howie Hold internet answering machine, and more
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Spyware (23)
Identifying and dealing with spyware or adware.
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Virus Information (7)
Information regarding virus protection, removal, and links to antivirus references.
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Web Hosting (3)
Managing your Visionary hosted web site.
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Latest Articles
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Error 0x800ccc7D
Problem: When you try to send or receive email, you get an error message. It says the error number is 0x800ccc7D.Solution: Disable the Secure Connection (SSL) option in Outlook Express.Open...
(No rating)
April 23, 2008
Views: 356
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Setting up Gmail in Outlook Express
Problem: You want to check your Gmail email account with Outlook Express..Solution: Configure Outlook Express to check your Gmail email account using IMAP. First, you must enable IMAP in Gmail....
April 23, 2008
Views: 422
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Setting up Email on the Apple iPhone
Problem: You want to access your Visionary email account on the Apple iPhone.Solution: Configure the iPhone to check your Visionary email account using IMAP. Tap Settings Tap Mail Tap Add Account...
April 22, 2008
Views: 270
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I cannot receive email from a certain sender?
Problem: A certain sender is trying to send you email, but it's being blocked by Visionary's servers. The sender is receiving a bounce-back message that says something similiar to the...
(No rating)
March 12, 2008
Views: 362
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Howie Filter Slider
To adjust the Howie Filter "Slider" please refer the following instructions:1. Log into the site by visiting www.spam.vcn.com, and login with your e-mail address and password.2. Click...
March 13, 2007
Views: 1907
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Most Popular Articles
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How to remove Movieland
Problem:Movieland has gotten onto your computer. It takes over the whole screen and probably has a girl talking to you.Movieland may have been installed on your computer following a visit by you...
December 14, 2005
Views: 104699
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Cannot View Secure Web Sites (https:)
If you cannot view or access secure web pages (those beginning with an https:// URL) you may experience an of these symptoms:
You cannot get into hotmail and yahoo email accounts.
Cannot...
June 24, 2004
Views: 54312
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Error Number 0x80042108
Problem:Your e-mail program gives you error number 0x80042108. The error box may say:"Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this...
March 30, 2005
Views: 46689
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Getting Started: Dial-Up
